Legal

Refund, Return & Cancellation Policy

How refunds, returns, and cancellations work at Geopro.

1. Introduction

At Geopro Global Solutions, Inc., we are committed to providing quality software and services. If you are not completely satisfied with your purchase, we are here to help.

2. Refund Policy

If you are not satisfied with your purchase, you may be eligible for a refund under the following conditions:

  • You request a refund within 30 days of purchase.
  • The product is not as described or has significant issues that affect its functionality.
  • You have made reasonable efforts to resolve any issues with our customer support team.

To request a refund, please contact us at [email protected] with your order details and the reason for your request. We will review your request and notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within a certain number of days.

3. Return Policy

As our products are primarily digital, physical returns are generally not applicable. However, if you have received a physical product from us that is defective or damaged, please contact us within 30 days of receipt to arrange for a return or exchange. Please provide your order details and a description of the issue.

We will provide you with instructions on how to return the item. Once we receive the returned item, we will inspect it and notify you of the approval or rejection of your return.

4. Cancellation Policy

You may cancel your order for a full refund if the request is made within 48 hours of purchase and the product or service has not yet been delivered or activated. To cancel your order, please contact us at [email protected] with your order details.

If the product or service has already been delivered or activated, you may still be eligible for a refund under our refund policy.

5. Contact Us

If you have any questions about this Refund, Return & Cancellation Policy, please contact us:

  • By Email: [email protected]
  • By Visiting This Page on Our Website: https://geoproglobal.com
  • By Mail: Unit No. 204, 2nd Floor KACC Philmade Building, Lot 1 & 2 corner Jose Abad Santos Avenue and E. Quirino st., Clark Freeport Zone, Philippines

Thank you for choosing Geopro Global Solutions, Inc. Your satisfaction is important to us.